Rujukan Laman

Legal clarity before you open

98kiss puts account terms, privacy handling, cookie use and wallet checks in one legal space, so you know what applies before you open your account.

Malaysia legal termsPrivacy and cookiesWallet check rulesContact paths

Explore lobby Read FAQ

What your account terms cover

98kiss Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These legal terms explain how your account is created, checked, used and closed on 98kiss. They cover identity checks, wallet activity, game records, cookie settings, support contact, account access, payment checks and how we may update our terms. When access or eligibility is discussed, it depends

1
on local law and is available where local law permits. We may ask for extra documents if account activity, withdrawal requests or login patterns need checking. We keep the language direct so you can decide whether to open your account, continue using it or contact us
2
for a change request. Nothing on this page changes your duty to follow the law that applies to you in Malaysia.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACTS

Reach the right legal desk

Legal questions need a clear route, not a general reply loop. Use the contact path that matches your request so we can check the right account record, payment trace or cookie setting.

Account terms request Ask us about account creation, closure, login access or rule changes. We will match your message to the account record before replying, so include your registered mobile number and any relevant date.

Privacy and data request Use this route to ask how your name, contact details, device data or payment traces are handled. We may need identity confirmation before sharing, changing or removing account-linked data.

Payment record query Send Touch 'n Go, GrabPay, Boost dan FPX legal queries here when a transaction record needs checking. Provide the payment time, amount, wallet name and any bank reference you can see.

DATA HANDLING

How we handle legal requests

Our legal workflow is built around account proof, payment traces and clear replies. We collect only what we need to create, protect and manage your account, then keep records for as long…

Account data

We use your registered name, mobile number, login details and account activity to identify you and manage access. These records help us confirm that legal requests come from the account holder.

Cookie controls

Cookies help us keep sessions active, remember settings and detect unusual access. You can change browser controls, but some account pages may need session cookies to work correctly after login.

Security checks

If a login, withdrawal or profile change looks unusual, we may pause that action while checking account proof. This helps reduce unauthorised access before funds or records are changed.

Retention periods

We keep account and payment records only for business, security, tax, dispute and legal needs. When those reasons no longer apply, records are removed, anonymised or kept in restricted archives.

Change requests

You can ask us to correct account details, update contact data or check whether a record is still needed. We may require matching documents before any change is made.

Team routing

Messages about legal terms, privacy, cookies and wallet records are routed by request type. Clear subject lines help us send your case to the team that can act on it.

Answers before you create access

The questions below explain how our legal terms apply to your account, data, cookies, payments and access requests. They are written for practical use, not legal theory. If your situation involves a dispute, missing payment trace or access concern, contact us with the details needed to check your record.

Your account is covered by our terms on registration details, login access, wallet activity, game records, payment checks and contact rules. Access and eligibility depend on local law and are available where local law permits.

We may collect your name, mobile number, login details, device signals, payment traces and account activity. These details help us create the account, confirm requests, handle disputes and meet record-keeping duties.

Yes, you can send a change or deletion request through the privacy contact route. We will check identity first, then explain what can be changed, removed or retained for legal and dispute reasons.

Payment records are matched to your wallet, time stamp, amount and transaction reference. We use them to confirm deposits, process withdrawals, check disputes and answer legal questions about account funds.

Cookies help keep your session active, remember consent choices and detect unusual access. Some cookies are needed for account pages after login, while others can be controlled through your browser settings.

Use the account terms contact route if you need access checked, details corrected or an account closed. Include your registered mobile number, issue date and any payment reference linked to the request.

Yes, terms may be updated when our account process, payment checks, security controls or legal duties change. We aim to write updates clearly so you can decide whether to keep using your account.

Legal clarity before you open

Reach the right legal desk

How we handle legal requests

Account data

Cookie controls

Security checks

Retention periods

Change requests

Team routing

Answers before you create access

01 What legal terms apply when I open an account?

02 What personal data do you collect for legal purposes?

03 Can I ask to change or delete my account data?

04 How are Touch 'n Go, GrabPay, Boost dan FPX records handled?

05 Why do you use cookies on legal pages?

06 Who should I contact about account access rights?

07 Can legal terms change after I join?

Related Pages